THAYER -- A Thayer postal carrier, Mike Warren, has been awarded the Mid-America Performance Cluster's "I Satisfy Customers" (ISC) employee recognition award. The award was presented Nov. 30 by Thayer Postmaster Paula Kirby who told Warren the award was presented for going the extra mile to provide super service.
A Thayer man, Wayne Fleming, wrote a letter to Kirby applauding Warren for going the extra mile. Fleming lives in the Russell Addition and has a neighbor, Guy Robbins, who is 84 years old, blind and lives alone.
"He is housebound. I take his mail to him each and every day and check on his well being," Fleming said.
There came a time this past summer when Fleming was going to be out of town for two months.
"I turned in my temporary forward and told my mail carrier (Warren) I was going to be gone for two months. He was aware I took Mr. Robbins his mail each day. He told me he would take Mr. Robbins' mail to him each day and see that he is OK," Fleming said.
Fleming said the young man did that for two months.
"He even went in to check on him on the days that he did not receive any mail," Fleming said. He said the post office has received bad press in the media, never a good story like this one.
"This rural carrier has shown that he is a caring person and a fine individual. The postal service should be very proud of him," Fleming said.
Robbins told Fleming, "He was my lifeline while you were gone. I looked forward to him coming every day."
Kirby said all of her mail carriers perform services like Warren did for their customers all the time.
The ISC award received by Warren was signed by United States Postal Service District Manager from the Mid America District, Ormer Roger Jr.
Warren is from Alton and has worked at the Thayer Post Office one year.
Fleming is a former postal carrier and clerk who retired from Rose Burk, Ore., after 25 years of working for the postal service.