"We met at a local pharmacy in Memphis. I was working there and Charlie was the pharmacist. We married, and then he went for a stint with Uncle Sam, and when he got back we made a home in Memphis. After while, we decided we wanted our own store and our brother-in-law knew some people here in the area and heard about the need for a drug store here. There was a doctor building a shopping center, which was Sky Vue, and he wanted to have a drug store in it. We came up here and fell in love with Salem on our first visit, and the rest is history," said Joanne Miller.
"I love living here," said Charlie Miller. "We were looking to get out of Memphis, so we didn't think too long before we took (the opportunity here). The school situation in Memphis wasn't the best in the world, and the schools here are so good. This is a great area to raise a family. It's one of the few places left that I think is a great place to raise kids, compared to the rest of the nation. The crime rate is low here, and it is a good place to live. We've felt fortunate to live here."
The Miller's have raised four children in Salem, and are now taking care of their niece who just recently received her associate's degree from Ozarka College and is headed to Arkansas State University in the fall to study criminology. "I've loved my five years here," said Heather Godear, the Miller's niece. "I love working here. The people are nice and I've made good friends."
The Miller's found themselves getting involved in the community through their children. For more than 25 years, Charlie was the voice of the Salem Greyhounds, announcing the football games, and Joanne was instrumental in starting up a Girl Scout troop locally, so her daughters could participate in the program.
Customer service has always come first for the Millers. "Our motto has been 'We're Here to Serve You,' and that has always been our mission. Sometimes I feel like the people have served us, as we've made lasting friendships over the years and our customers have become like family," said Joanne Miller.
But it's not just the Millers who have taken this motto to heart; their employees have too.
"We've always had employees who really care about our customers. We've been blessed to have good employees who treat our customers like family," said Joanne Miller.
So, the next time you need to pick up some first aid supplies, or get a prescription filled, stop by and see Charlie at Miller's Pharmacy.
"We like to think that we offer good service to the community, that's very important to us. We try to balance good service and a fair price, especially in today's economy," said Charlie Miller. "Our main focus is to offer good service and try to be understanding and kind to them, and try to help them as much as we can."