On Saturday, May 19, Smith visited with veterans at the Myrtle Community Center. Choice.tlc is a non-profit organization that assists veterans. The meeting was held with the assistance of the Myrtle Free Will Baptist Church, which provided refreshments and support.
Smith works alone, out of her home, serving the veterans for free. Her motto is, "Giving back to America's heroes." When Frankie speaks of why she wants to assist veterans she states, "They served us, and now I want to serve them."
Choice.tlc has been in operation for a year, and approximately 25 vets have used her services. Frankie became interested in veterans services while working at the Beck Pride Center at Arkansas State University, where she assisted in veterans' claims. She has also been to several training sessions to learn more about offering veterans assistance.
Smith opened up to the veterans in attendance in Myrtle by saying, "Thank you guys for giving me my freedom. Thank you to your families because they served as well."
Examples of services she can assist veterans with are medical benefits, education benefits, disability claims, community resources (food stamps, spousal support, budgets) and utilities. Smith can also assist in organizing medical records, not from the VA, to put into a claim to receive assistance.
The main concern that the veterans in attendance had was why it takes so long for a claim to go through.
Smith said she realizes dealing with the VA can be a frustrating experience, but she can assist them with dealing with the red tape.
"Whatever the veteran's needs, or veteran's family needs, I want to meet their needs. I'm not trying to take away from our county's veterans officers. Their cups are overflowed. I just want to be a support system. I have been given a gift where I can communicate with them and can relate to them."
Because Choice.tlc is a non-profit organization, it is in need of donations, which are tax deductible. Donations are used for travel expenses to assist veterans, and expenses involved in running the non-profit organization from her home.
Frankie plans more sessions to meet and assist veterans and their families. She will travel anywhere to help a veteran, if contacted.